Frequently Asked Questions

Is this compliant with Google’s policies?

Yes, our focus is on improving the customer experience and making it easy to leave honest feedback (no gating, no incentives).

Do you reply to reviews for us?

Yes. Automated AI-powered review replies are included with our Grow and Scale plans. Every new review receives a thoughtful, on-brand response, helping keep your Google Business Profile active and engaged without any extra work from you.

What do we need to do to get started?

Getting started is simple. Once you sign up, you’ll be prompted to book an onboarding call with our team. During that call, we help you get everything set up, connect your systems, and make sure your review flow is ready to go. After that, we handle the rest.

How soon will I start seeing reviews?

Many businesses start seeing new reviews within the first couple of days, especially after the initial review reactivation campaign. Results depend on customer volume, but momentum usually builds quickly once the system is live.

Is there a contract to sign?

No. There are no long-term contracts or commitments. You can stay because it works, not because you’re locked in.

What’s the difference between the pricing tiers?

The main difference is how many new review requests you can send each month. Higher tiers allow you to reach more customers, which typically results in more reviews. You can choose the plan that fits your business size and customer volume, and upgrade anytime as you grow.

Will this work for my type of business?

If you serve customers locally and rely on trust to win new business, reviews matter. Our system works especially well for home services, professional services, and any business where reputation plays a role in customer decisions.

Do you integrate with my CRM?

Yes. We integrate with most CRMs, booking platforms, and customer management systems. If you’re unsure about your setup, we’ll walk through it together on your onboarding call.

Do follow-up messages count toward my monthly limit?

No. Follow-up messages are always included and do not count toward your monthly request total. You only pay for new review opportunities, not reminders.

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